Our Business Broadband Premium Add-on has been designed for companies that are critically dependent on the internet for day to day business. Downtime equate to money lost so we offer high-speed turnaround times managed by knowledgeable staff that are skilled in issue management.
Our service commitment is backed by a robust Service Level Agreement that ensures we consistently meet your expectations of high-level support and responsiveness.
Business Broadband Premium comes with a range of benefits including priority customer service call-routing, case ownership of issues and Prioritised internet traffic through Maxnet’s core network
Business Premium
* Higher Priority Response * Service Level Agreement * Monthly Performance Report * Free Static IP Address * Backup dial-up Service * 5 x DNS Hosting * 3 x Upstream Bandwidth Paths * 10 GB Additional Data * Support Issues Account Managed
If we fail to answer your calls within a set timeframe, we’ll credit
your account. That means you can have total peace of mind that your
Internet issues
will be responded to in the prompt and professional manner you expect
from your provider
